The operational leader your business needs — without the full-time hire.
I step in as your COO a few days a month: taking ownership of how the business runs, fixing what's broken, and building the operating machine so growth stops breaking things. You get 15+ years of senior operational judgment, on demand.
A few signs it's time.
- You're the bottleneck — too much still routes through you to decide or unblock.
- You've grown past the point where things run on instinct, but before a full-time COO makes sense.
- Delivery is unpredictable and you can't see why.
- You know something's structurally off in operations but don't have time to fix it.
The full operational layer.
Process & execution
Map how work actually flows, cut the friction, and put in processes the team can run without you.
Org & ownership
Define roles, responsibilities, and reporting so everyone knows exactly what they own.
Systems & tools
Audit the stack, kill the chaos, and connect the tools so data flows instead of getting re-keyed.
Knowledge & SOPs
Document how the business runs so know-how lives in the system, not in people's heads.
Metrics & rhythm
Put in the operating cadence — the numbers, reviews, and rituals that keep execution on track.
Team & hiring
Shape the operational team, and help you hire the right people into the right structure.
“The goal is simple: a business that runs without depending on you — one where the important things happen reliably, whether you're in the room or not.”
What good looks like after a COO engagement.
Let's get your operations running without you.
A 30-minute call, no pitch. Tell me what's breaking and I'll tell you straight whether I can help.